Ford Faces Multimillion-Dollar Penalty for Recall Delays and Safety Breaches

Ford logo sign against blue sky.

The National Highway Traffic Safety Administration (NHTSA) has imposed a hefty $165 million penalty on Ford Motor Co., spotlighting serious issues in the company’s recall processes and safety compliance.

At a Glance

  • Ford faces up to $165 million in penalties due to delayed recall actions and inaccurate information.
  • The penalty is the NHTSA’s second-largest civil penalty.
  • An independent third party will monitor Ford’s recall performance.
  • Ford committed to spending on compliance efforts and accepting external monitoring.

Massive Fine Over Recall Delays and Errors

Ford Motor Co. will pay up to $165 million for delays in recalling vehicles with faulty rearview cameras, the second-largest fine in NHTSA’s history. The penalty follows an investigation that found Ford’s slow recall actions and inaccurate recall information violated the Federal Motor Vehicle Safety Act. This defection affects over 620,000 vehicles in the U.S. and more than 700,000 in North America, covering models like F-Series pickups, Mustangs, and SUVs.

As part of a consent order with the NHTSA, Ford will make an immediate payment of $65 million and invest $45 million in compliance efforts, including advanced data analytics and a new testing lab. Additionally, $55 million is deferred and could be reduced if Ford enhances its processes for defect identification and reporting. An independent third party will oversee Ford’s recall performance for at least three years.

Ford’s Commitment to Safety

NHTSA’s rigorous investigation revealed Ford’s challenges in adhering to federal requirements and timely security notifications. Despite the penalty, Ford disagrees with some of NHTSA’s assertions but acknowledges the need for improvement. “We appreciate the opportunity to resolve this matter with NHTSA and remain committed to continuously improving safety,” Ford stated.

“We appreciate the opportunity to resolve this matter with NHTSA and remain committed to continuously improving safety.” – Ford

This ongoing saga highlights the importance of timely and accurate recalls. The NHTSA expects manufacturers to prioritize public safety, with Sophie Shulman stating, “Timely and accurate recalls are critical to keeping everyone safe on our roads.” Ford must review recalls from the past three years and refine its decision-making processes to navigate federal safety expectations and restore customer faith.

Financial and Corporate Implications

Ford’s hefty fines reflect broader challenges in balancing operational efficiency with strict safety requirements. CEO Jim Farley emphasized, “We’re going to continue to stay laser-focused on cost and getting leaner as a company.” The company must address high warranty and recall costs to stabilize its profits and stock prices. While the faulty cameras were not linked to severe harm, unlike the Takata airbag issue, they posed an increased crash risk that could have further impacted Ford’s financial health.

“Timely and accurate recalls are critical to keeping everyone safe on our roads. When manufacturers fail to prioritize the safety of the American public and meet their obligations under federal law, NHTSA will hold them accountable.” – Sophie Shulman

The penalty does not fully resolve all ongoing investigations into other recall issues. Ford continues to face challenges requiring persistent attention to compliance improvements. The company aims to leverage advanced analytics and testing facilities to manage and foresee future defects, ensuring utmost safety for their consumers and compliance with federal mandates.

Sources

1. Ford knew about dangerous backup camera glitches but moved too slowly to fix them, safety regulator says

2. Ford slapped with $165 million fine after botched rearview camera recall